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Contact Information
Reach out to us for comprehensive fire protection solutions
Location
Al Shuwaihean
Phone
(06) 715 0246
info@citymaxfire.com
Working Hours
Frequently Asked Questions
Find answers to common questions about our fire protection services and solutions
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What types of fire protection systems do you provide?
We provide comprehensive fire protection solutions including fire alarm systems, fire suppression systems (water-based, gas, foam), emergency lighting, fire extinguishers, and complete fire safety equipment. All our systems are designed to meet UAE Civil Defense requirements.
How long does a typical fire system installation take?
Installation time varies based on project size and complexity. Small commercial projects typically take 2-4 weeks, while larger industrial installations may require 6-8 weeks. We provide detailed project timelines during our initial consultation to ensure minimal disruption to your operations.
Are your systems compliant with UAE Civil Defense regulations?
Yes, all our fire protection systems are fully compliant with UAE Civil Defense regulations. We are officially approved by Sharjah Civil Defense and ensure that every installation meets or exceeds local safety standards and international best practices.
Do you provide emergency services?
Yes, we offer 24/7 emergency response services for fire system repairs, maintenance, and urgent compliance issues. Our rapid response team can be reached at +971 54 306 2651 for any fire safety emergencies.
What is included in your fire system design service?
Our design service includes comprehensive site assessment, risk analysis, system specification, CAD drawings, compliance planning, and project documentation. We create customized solutions tailored to your specific building layout and fire safety requirements.
Do you work with both new construction and existing buildings?
Yes, we serve both new construction projects and existing buildings requiring system upgrades or retrofits. Our team has extensive experience working with various building types and can seamlessly integrate fire protection systems into any structure.
What industries do you serve?
We serve commercial, residential, industrial, and institutional sectors including offices, retail spaces, warehouses, manufacturing facilities, hotels, hospitals, schools, and residential complexes across the UAE.
What certifications and approvals do you hold?
We are ISO 9001:2015 certified for quality management and fully approved by Sharjah Civil Defense. Our technicians are trained and certified to handle all types of fire protection systems in compliance with UAE regulations.
How often do fire systems need inspection for compliance?
According to UAE Civil Defense requirements, fire protection systems should be inspected quarterly, with comprehensive annual inspections. We offer maintenance contracts that ensure your systems remain compliant year-round.
Can you help with Civil Defense approval process?
Yes, we manage the entire Civil Defense approval process from documentation submission to final inspection. Our team handles all paperwork and coordinates with authorities to ensure smooth and timely approvals.
What maintenance services do you offer?
We offer comprehensive maintenance services including regular inspections, testing, repairs, system upgrades, parts replacement, and 24/7 emergency support. Our maintenance plans are customized to meet your specific needs and compliance requirements.
Do you offer maintenance contracts?
Yes, we offer flexible maintenance contracts that include scheduled inspections, priority service, discounted repairs, and compliance documentation. Our contracts help ensure your fire protection systems remain operational and compliant at all times.
How quickly can you respond to maintenance requests?
We guarantee response within 4 hours for emergency maintenance requests and 24 hours for routine maintenance. Our extensive team and strategic location in Sharjah enable us to provide rapid service across the UAE.
Still Have Questions?
Our fire safety experts are ready to provide personalized answers and solutions for your specific needs